Frequently Asked Questions
Everything you need to know about your Warehouse sports gear and orders.
How do I determine the correct size for athletic apparel and footwear?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our brand-specific charts, as fit can vary between high-performance compression gear and standard training wear.
What is the shipping timeframe for bulky gym equipment?
Standard performance gear ships within 3-5 business days. For heavy items like power racks or treadmills, delivery typically takes 7-14 business days via our specialized freight partners who provide curbside delivery.
Can I return equipment if it doesn't fit my home gym space?
Yes, we offer a 30-day return policy on all unused equipment in its original packaging. Please note that for oversized items, a restocking fee may apply and the customer is responsible for return shipping costs.
Does Warehouse offer a warranty on high-intensity training gear?
All our professional-grade equipment comes with a minimum 1-year manufacturer warranty covering structural defects. Specific high-wear items like resistance bands and yoga mats have a 90-day satisfaction guarantee.
Which payment methods do you accept for large orders?
We accept all major credit cards, PayPal, and Apple Pay. For larger home gym investments, we offer flexible financing options through Klarna and Affirm to help you spread the cost over time.
How can I track my order once it has left the warehouse?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's portal. You can also monitor your status directly through the 'Order History' section of your account.